Reservation and inquiry :
+82-2-6900-9351

RESERVATION

When is the check-in and check-out time?

  • Check-in is at 14:00 and check-out is at 12:00.

I arrived earlier than the check-in time. Can I check in first?

  • "Early check-in is subject to availability at the time of check-in and may incur additional charges depending on arrival time. You can request it in advance, but it is not guaranteed. "

I would like to leave my luggage after checkout, but is it possible?

  • "When you leave your baggage, you will get a storage card which you can use to pick up your baggage. However, if you would like to store your luggage for an extended period, we can store it for up to 10 days. "

Will I be able to pick-up online shopping mall items that are purchased in advance at the hotel?

  • "While you are staying with us, you will need to provide your exact room number and the name you used to book your room for confirmation purposes.
    If you are planning to stay with us, please make sure that the name of the person who made the reservation is the same as the name of the person who made the payment and that you provide your plan for stay. Otherwise, please note that your order may be returned. "

What are age restrictions and rules for free child accommodation?

  • "The hotel's pediatric policy is for children up to 5 years of age to stay with supervision and free bedding for children is not provided.
    There is no limit to the number of children staying outside the room, but it may be inconvenient to stay outside the room. "

Can I check in with a companion animal?

  • Companion dogs are not allowed to stay in the hotel, but guide dogs for visually impaired persons can be accommodated.

Can you assign me to a room next to my company?

  • If you make a reservation in advance, we will try our best to provide the room next to yours or on the same floor, but it may not be possible depending on the room conditions on that day.

Do you have a connecting room?

  • We apologize that connecting rooms are not available. If you have a second party, please request a room or a room on the same floor at the time of booking. However, it may not be possible depending on the room conditions on that day.

Do you have a smoking room?

  • All hotels in the Hotel Sky Park Group are non-smoking rooms, but smoking is permitted in the building's smoking area or outside of the building for convenience.

I would like to get information on shuttle bus. (Except Jeju)

  • "There is no shuttle bus from Incheon Airport or Gimpo Airport to the hotel. There is a shuttle bus to Seoul - Myeongdong - Dongdaemun Stations.
    Due to the large number of visitors using the shuttle, the late night Myeongdong-Dongdaemun service shuttle must be booked in advance at the concierge. You can see the detailed time below.


    Https://www.skyparkhotel.com:4438/html/offers/board_bus.asp

    ** The shuttle bus cannot enter the 1st store in Myeongdong. You must board the Myeongdong 3rd store, which is within 5 minutes' walk from the 1st store. We apologize for the inconvenience. "

Can I send EMS from the hotel?

  • We will only process goods that have no problem with customs clearance, such as water, electronic equipment, etc., and the price will vary depending on the weight of the goods and the country from which it was sent. Please contact the front desk for further information.

What is the maximum weight (kg) allowed for flight?

  • Since airlines operate with different regulations, we recommend that you ask each airline, and you can re-weigh your baggage using the scales in the lobby.

Which airline can be boarded at Seoul Station?


  • Korean Air, Asiana Airlines, Jeju Air, and China Southern Airlines are available.

I would like to know which companies are affiliated with the hotel.


  • You may check at Hotel Home> Special Offer> Affiliate Discount Menu.

Do you have any paid items in the room?



  • There is no pay-per-use in the room, and you will only be charged for calls made outside of the hotel.

Do I must pay deposit at check-in?



  • There is no room deposit at check-in, but some deposit may be charged for outlets, umbrellas and other rental items. The deposit will be returned to you upon return of the items.

I need an invoice to check in a business vehicle.



  • Please note that if you book directly to the hotel without going through a travel agent, hotel invoices are available at check-out only. If you make a reservation through an online booking site (not on the hotel's homepage), you will only be issued an invoice through your travel agent.

Do you have age restrictions for making reservations?



  • Only adults aged 19 and over can stay in the hotel. Minors require a parental consent form and a copy of personal identification. Parental consent and a photocopy of your ID card must be sent to the reservation room in advance (rsvn@skyparkhotel.com) or presented at the front desk upon check-in.

Do you offer laundry service?

  • If you would like to wash your clothes during your stay, please complete the application form in the guest room and leave your laundry at the front desk. Laundry service is available in both normal and express. General service takes one day(the next day around 7:00 pm), In case of Express service, you can take back within the day(around 7:00 pm). It is only available on weekdays except on Sundays or public holidays

Do you have a room with a computer?



  • There is no computer room, but computer use is available at the business center (free of charge).

Can I use Wi-Fi in the hotel?



  • Wi-Fi is free in the hotel. You can get your password at the front desk upon check-in.

What should I do if I need to go to hospital during my stay?



  • "If you are sick or injured during your stay, please contact the front desk and we will escort you to the hospital that is affiliated with the hotel. However, please note that foreigners who do not have medical insurance may have a relatively high hospital cost.
    (* Jeju 1st branch offers a Call Taxi service) "

How can I keep valuables?



  • There is a private safe in the room which allows you to store your valuables in person. General items can also be stored at the front desk.

Do you have toothpaste and toothbrush in the room?



  • Enforcement of the Environmental Protection Law makes it impossible to place disposable items in the room. Toothbrushes and toothpaste are available on request at the front desk. Please contact the front desk if necessary.

Are baby cots and extra beds available?



  • There is no extra bed, baby cots are available upon prior request. (* Baby bed size 69 x 100)

Do you have a paid minibar?



  • There is no pay-per-view minibar. Free mineral water is provided in the refrigerator.

I would like to inquire about reservation by email.


  • "Each location of Sky Park Hotel has a separate email account.
    Depending on the hotel, please send your inquiry to the following e-mail address and we will reply to you promptly.
    Our hotel reservation room is open from Monday to Saturday from 09:00 to 18:00 (Korean time), and we will try to provide you with quick feedback during business hours.


    Sky Park Hotel Myeongdong 1st store: rsvn_m1@hotelskypark.com
    Sky Park Hotel Myeongdong 2nd store: rsvn_m2@hotelskypark.com
    Sky Park Hotel Myeongdong 3rd store: rsvn_m3@hotelskypark.com
    Sky Park Hotel Central Myeongdong Branch: rsvn_cm@hotelskypark.com
    Sky Park Hotel Dongdaemun 1 shop: rsvn_d1@hotelskypark.com
    Sky Park Hotel Kingstown Dongdaemun Branch: rsvn_kd@hotelskypark.com
    Sky Park Hotel Jeju: rsvn_j1@hotelskypark.com "

How can I earn and use hotel membership (S club) miles?


  • When you make a reservation through the Sky Park website, 5% of your total hotel bill will be credited to your flight miles. You must have 10,000 points or more to receive this benefit.

I would like to learn about hotel membership (S club) and benefits.


  • "If you register for membership at the Sky Park website, you can get your free membership right away.
    If you make a reservation through the hotel website, you will receive a member discount, extended departure time at 14:00, and 5% mileage accrual.
    If you are not logged in, membership discounts and benefits are not applicable. "

I have several hotel membership (S club) IDs. I want to combine my mileage.


  • "You can collect mileage with one ID if all existing reservations are booked with the same name.
    If you wish to merge the miles, please contact the reservation office for further instructions. Rsvn@skyparkhotel.com"

Where can I inquire about cancellation policy?

  • If you book your hotel room on the homepage of the hotel, please contact us at the time of booking to check the regulations. (Rsvn@skyparkhotel.com, 02-6900-9300) However, please contact your travel agent for reservations made through your travel agent.

What should I do to change my reservation such as schedule or room type?


  • If you book your hotel or homepage at the hotel, please contact us at the time of booking to check the regulations. (Rsvn@skyparkhotel.com 02-6900-9300) However, please contact your travel agent for reservations made through your travel agent.

If I make a reservation but fail to check in due to personal reasons, will I be refunded with the room charges?


  • If your reservation confirmed but you do not check-in, it may be considered a no-show and the refund of your room rate may be difficult. However, in case of special circumstances such as problems in the airplane due to natural disasters or health problems, you may be able to get a refund of your room charges by submitting to the reservation office of the travel agency or our hotel the related documents such as certificate of airplane cancellation or a doctor's note.

I made a reservation, but my card number has been used to make payment before checking


  • If your reservation is to be paid for at the front desk, you may be charged a portion of the room rate in advance to the credit card number you have provided in order to check the validity of the card.

If I reserve for an assignment at check-in, can I specify a desired room type?


  • Upon reservation at check-in, you may not be assigned to the type of room you want, as it is a low-priced item sold only with the rooms available on that day.

Can I use any type of credit cards to pay the room charges?


  • Yes, all credit cards are accepted.

If I have booked a double room but the number of company has increased. Is it possible to change to a triple or family room?


  • Depending on the room conditions, you can change your room for pay an additional fee.

Can I check out earlier than what is scheduled?


  • Early check-out is possible upon request, but it is considered the same as a cancellation of your reservation, and the remaining room rate will be charged according to regulations.

Can I make a reservation and let someone else check in?



  • Check-in is not possible for others without prior request. However, it is possible if you have sent the information in advance of the accompanying guest or the person checking in to the reservation room.

Do you have Lady's floor?


  • The hotel does not have a ladies floor.

I would like to request for a high-rise accommodation with window, bathtub, etc.



  • We receive advance request matters in our reservation room. We will try to do our best to fulfill your request at the time of booking but this is not guaranteed. Please check at the front desk upon check-in.

How can I make payment if I do not have a credit card?



  • You can also pay the room rate by bank transfer. For more information, please contact the reservation office

I would like to extend the period of lodgment.



  • Please contact us at the front desk.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk.To connect to another room, dial the room number for 8th and 10th floors. For all other floors, dial 7 + room number.To call outside, dial 9 + phone number. Your call will be charged.”

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?

  • Parking is not available at Hotel Skypark Myeongdong I. Please use public parking nearby the hotel (fee charged).

How is breakfast served in the hotel?

  • "Breakfast rate is below. Myeongdong 1 : ₩7,900 won per person. Myeongdong 2 : ₩11,000 won per person. Myeongdong 3 : ₩11,000 won per person. Central : ₩11,000 won per person. Dongdaemun 1 : ₩5,500 won per person. Kingstown : ₩16,500 won per person. Jeju 1 : ₩10,000 won per person. Service hours are from 07:00 to 10:00. Free breakfast is available for children up to five years of age, and full rate is applied for children six years old and up."

Do you have a room for the disabled?

  • Hotel Skypark Myeongdong I does not have rooms for the disabled. If you wish to use a room for the disabled in Myeongdong, you may refer to Hotel Skypark Myeongdong III or Hotel Skypark Central Myeongdong. Please request in advance as the number of rooms available for disabled guests is limited.

How can I operate the air conditioner and heater in the room?

  • You can freely adjust temperature in the room.

Where is the nearest tourist attraction?

  • Namsan (N Seoul Tower), Namdaemun and Myeongdong Cathedral are located within walking distance. Famous tourist attractions such as Dongdaemun,Gyeongbokgung and Hanok Village are also located within 20 minutes by public transportation.

Is there a convenience store nearby?

  • There is a 24-hour convenience store just a minute's walk away.

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Myeongdong and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • "Exit 6 at Myeongdong Station on line 4 is the nearest link to the subway and it is located within 3 minutes’ walk. Euljiro 1(il)-ga Station on line 2 is located within 7 minutes' walk."

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Basic ointments, bandages, disinfectants and thermometers are available at the front desk, but internal medicines are not available. A pharmacy is located within 5 minutes’ walk, so we can assist you with drug purchasing if you describe your symptoms.

Where is the post office? (I would like to send goods overseas.)

  • Central post office is located within 5 minutes’ walk. Domestic and international mailing and courier services are available on the 1st basement level. Service hours are from 09:00 to 16:00 and the office is closed on weekends and holidays. EMS is also available at the front desk. For more information, please refer to the front desk.

Where is the exchange office?

  • There is no currency exchange office in the hotel. But there are private exchange offices in the buildings next to and across from the hotel. For more information, please refer to the front desk.

Can I rent a current transformer?

  • Both 110V and 220V outlets are available in the room, so you do not need a transformer. However, you may rent a transformer upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed in the room

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 99 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?


  • Hotel Skypark MyeongdongⅡ doesn't provide on-site parking.
    If you need a parking, Please use a commercial lot near the hotel.

How is breakfast served in the hotel?

  • "Breakfast is served from 07:00 to 10:00 at The Table Restaurant which is located on the 2nd basement level of Hotel Skypark Central Myeongdong. The cost is 11,000 won per person. Free breakfast is available for children up to five years of age, and full rate is applied for children six years old and up."

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

How can I operate the air conditioner and heater in the room?

  • You can freely adjust temperature in the room.

Where is the nearest tourist attraction?

  • Namsan (N Seoul Tower), Namdaemun and Myeongdong Cathedral are located within walking distance. Famous tourist attractions such as Dongdaemun,Gyeongbokgung and Hanok Village are also located within 20 minutes by public transportation.

Is there a convenience store nearby?

  • There is a 24-hour convenience store just a minute's walk away.

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Myeongdong and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • "Exit 5 of Euljiro 1(il)-ga Station on line 2 is the nearest link to the subway and it is located within 3 minutes' walk. Exit 6 at Myeongdong Station on line 4 is located within 7 minutes’ walk.”

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Basic ointments, bandages, disinfectants and thermometers are available at the front desk, but internal medicines are not available. A pharmacy is located within 5 minutes’ walk, so we can assist you with drug purchasing if you describe your symptoms.

Where is the post office? (I would like to send goods overseas.)

  • Central post office is located within 10 minutes’ walk. Domestic and international mailing and courier services are available on the 1st basement level. Service hours are from 09:00 to 16:00 and the office is closed on weekends and holidays. EMS is also available at the front desk. For more information, please refer to the front desk.

Where is the exchange office?

  • There is no currency exchange office in the hotel, but you can exchange money at Seven Eleven convenience store opposite the hotel.

Can I rent a current transformer?

  • Both 110V and 220V outlets are available in the room, so you do not need a transformer. However, you may rent a transformer upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed in the room.

Where is coin laundry?

  • Coin laundry is located in the customer lounge on the 2nd basement level.

Where is the nearest limousine bus stop to airport?

  • The limousine bus stop is just 3 minutes’ walk from the hotel, in front of the KEB Hana Bank building on the right. For more information, please refer to the front desk.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 99 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?


  • Hotel Skypark MyeongdongⅢ doesn't provide on-site parking.
    If you need a parking, Please use a commercial lot near the hotel.

How is breakfast served in the hotel?

  • Breakfast is served from 07:00 to 10:00 and breakfast coupons can be purchased at the front desk. (11,000 won for six years of age and up) Sandwich is served as breakfast at the bakery on the 1st floor.

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

How can I operate the air conditioner and heater in the room?

  • You can freely adjust temperature in the room.

Where is the nearest tourist attraction?

  • Namsan (N Seoul Tower), Namdaemun and Myeongdong Cathedral are located within walking distance. Famous tourist attractions such as Dongdaemun,Gyeongbokgung and Hanok Village are also located within 20 minutes by public transportation.

Is there a convenience store nearby?

  • There is a 24-hour convenience store on the 1st floor in the hotel.

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Myeongdong and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • "Exit 9 of Myeongdong Station on line 4 is the nearest link to the subway and it is located within a minute’s walk. Euljiro 1(il)-ga Station on line 2 is located within 7 minutes' walk."

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Basic ointments, bandages, disinfectants and thermometers are available at the front desk, but internal medicines are not available. A pharmacy is located within 5 minutes’ walk, so we can assist you with drug purchasing if you describe your symptoms.

Where is the post office? (I would like to send goods overseas.)

  • Central post office is located within 10 minutes’ walk. Domestic and international mailing and courier services are available on the 1st basement level. Service hours are from 09:00 to 16:00 and the office is closed on weekends and holidays. EMS is also available at the front desk. For more information, please refer to the front desk.

Where is the exchange office?

  • Private currency exchange offices are located within walking distance of the hotel. Upon rquest, the front desk will guide you to the nearest exchange office.

Can I rent a current transformer?

  • Both 110V and 220V outlets are available in the room, so you do not need a transformer. However, you may rent a transformer upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed in the room.

Where is coin laundry?

  • Coin laundry is located in the customer lounge on the 2nd basement level. (The elevator only runs to the 1st basement level, so please use the stairs on the 1st basement level.)

Where is the nearest limousine bus stop to airport?

  • The airport limousine bus stop is just 3 minutes’ walk from the hotel. For directions, please refer to the front desk.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 99 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • "Rental items include baby cots, safety guards and strollers. Safety guards may be requested in advance, and baby cots and strollers may be requested at check-in."

Do you have parking facilities?

  • we provide on-site parking one room,one car only for the Central
    guest who made a booking via homepage.guest's visitor can use 1hour free-parking.
    (only permitted 1 Car).

How is breakfast served in the hotel?

  • "Breakfast is served from 07:00 to 10:00 at The Table Restaurant and the cost is 11,000 won per person. Free breakfast is available for children up to five years of age, and full rate is applied for children six years old and up."

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

How can I operate the air conditioner and heater in the room?

  • Hotel Skypark Myeongdong Central uses a central heating system which cannot be used for heating in summer or cooling in winter. You can adjust temperature in the room, and you can also request for a fan or heater at the front desk.

Where is the nearest tourist attraction?

  • Namsan (N Seoul Tower), Namdaemun and Myeongdong Cathedral are located within walking distance. Famous tourist attractions such as Dongdaemun, Gyeongbokgung and Hanok Village are also located within 20 minutes by public transportation.

Is there a convenience store nearby?

  • There is a 24-hour convenience store just a minute's walk away.

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Myeongdong and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • "Exit 5 of Euljiro 1(il)-ga Station on line 2 is the nearest link to the subway and it is located within 3 minutes' walk. Exit 6 at Myeongdong Station on line 4 is located within 7 minutes’ walk."

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Basic ointments, bandages, disinfectants and thermometers are available at the front desk, but internal medicines are not available. A pharmacy is located within 5 minutes’ walk, so we can assist you with drug purchasing if you describe your symptoms.

Where is the post office? (I would like to send goods overseas.)

  • Central post office is located within 10 minutes’ walk. Domestic and international mailing and courier services are available on the 1st basement level. Service hours are from 09:00 to 16:00 and the office is closed on weekends and holidays. EMS is also available at the front desk. For more information, please refer to the front desk.

Where is the exchange office?

  • There is no currency exchange office in the hotel. Please use exchange offices located nearby the hotel.

Can I rent a current transformer?.

  • Multi-plugs are installed in the room, so you do not need a transformer; if you are using free voltage products, you can request for an adapter. However, please note that adapters cannot be used for heat-emitting products such as iron hair curlers, etc. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed in the room.

Where is coin laundry?

  • There is no coin laundry in Hotel Skypark Central Myeongdong. Please use coin laundry in Hotel Skypark Myeongdong II (next building), located in the customer lounge on the 2nd basement level.

Where is the nearest limousine bus stop to airport?

  • The limousine bus stop is just 3 minutes’ walk from the hotel, in front of the KEB Hana Bank building on the right. For more information, please refer to the front desk.

Can you give me some information about the hotel facilities in Central?

  • In the hotel are breakfast room, Café Drop Top, and Cheong-Kwan-Jang Spa G. Each floor is equipped with a self-manicure zone and business desk.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 99 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?

  • Hotel Skypark Dongdaemun 1 doesn't provide on-site parking.
    If you need a parking, Please use a commercial lot near the hotel.

How is breakfast served in the hotel?

  • Breakfast is served from 07:00 to 10:00 and the cost is 5,500 won per person. Breakfast coupons must be purchased in advance at the front desk. Free breakfast is available for children up to five years of age, and full rate is applied for children six years old and up."

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

Where is the nearest tourist attraction?

  • You can take the subway or the free shuttle bus to Dongdaemun shopping center and Myeongdong, which takes about 15 minutes. It takes about 20 minutes to get to Namsan by bus no. 2 at the nearest bus station. Please refer to the front desk for more information on the free shuttle bus and nearby tourist attractions.

Is there a convenience store nearby?

  • There is a 24-hour convenience store just a minute's walk away.

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Dongdaemun and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • Exit 6 at Dongdaemun History & Culture Park Station, the transit station for lines 2, 4, and 5, is the nearest link to the subway and it is located within 5 minutes’ walk.

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Pharmacies are available in the Dongdaemun and Myeongdong shopping towns. For more information, please refer to the front desk.

Where is the post office? (I would like to send goods overseas.)

  • A post office is located within 5 minutes’ walk. Please inquire the front desk for directions. Domestic courier service is available at the convenience store on the right.

Where is the exchange office?

  • KB Kookmin Bank is available across from the hotel, and you can exchange money at the convenience store next door. There are also many exchange offices in the Myeongdong and Dongdaemun shopping towns.

Can I rent a current transformer?

  • Both 110V and 220V outlets are available in the room, so you do not need a transformer. However, you may rent a transformer upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed in the room. For simple cooking, you may use the microwave on the 2nd floor.

Where is coin laundry?

  • Coin laundry is on the 2nd floor and is available for 24 hours.

Where is the nearest limousine bus stop to airport?

  • Across from the hotel, you can take the airport limousine at the bus stop in front of CJ Food World.

Where can i use computer?

  • Free access to computer and printer is available on the 1st floor lobby, and you may print up to five pages free of charge. The service is available for 24 hours.

Is it possible to smoke in the room?

  • All rooms are non-smoking according to the hotel policy. Smoking is permitted at the smoking booth near the outside parking lot and on the rooftop. You may access the rooftop by using the central staircase on the 19th floor.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 9 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?

  • we provide on-site parking one room,one car only for the KINGSTOWN guest who made a booking via homepage.Additional parking KRW10,000per day per car. guest's visitor can use 2hours free-parking(only permitted 1 Car).

How is breakfast served in the hotel?

  • "Breakfast is served from 07:00 to 10:00 at the restaurant on the 14th floor. The cost is 16,500 won per person. Free breakfast is available for children up to five years of age, and full rate is applied for children six years old and up."

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

How can I operate the air conditioner and heater in the room?

  • You can freely adjust temperature in the room.

Where is the nearest tourist attraction?

  • You can go to Dongdaemun shopping center on foot, and you can also enjoy shopping at Hyundai City Outlets which is available in the building. To Myeongdong, it takes about 10 minutes by subway but you can also use free shuttle bus at the hotel. For more information, please refer to the front desk.

Is there a convenience store nearby?

  • There is a 24-hour convenience store on the 14th floor (lobby floor).

Where is the closest supermarket?

  • Lotte Mart in Seoul Station is the closest supermarket and you can conveniently use the shuttle bus that runs between Myeongdong and Seoul Station.

Where is the nearest subway station and exit, and how far is it from the hotel?

  • It is within 5 minutes’ walk from Dongdaemun Station (Exit 8) which is the transit station for lines 1 and 4. From Dongdaemun History & Culture Park Station (Exit 14) which is the transit station for lines 2,4, and 6, it is within 6 minutes’ walk.

Where is the nearest pharmacy where I can buy first-aid medicine?

  • There is a pharmacy on the 13th floor of Migliore shopping mall. For more information, please inquire the front desk.

Where is the post office? (I would like to send goods overseas.)

  • You can send domestic and international mails at the concierge desk on the 1st floor. If you wish to use the post office, it is located at the Toegye-ro 5-ga intersection.

Where is the exchange office?

  • Currency exchange offices are located next to the information desk on the 1st floor of Doosan Tower and around the shopping mall.

Can I rent a current transformer?

  • Both 110V and 220V outlets are available in the room, so you do not need a transformer. However, you may rent a transformer upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment.

Is it possible to cook in the room?

  • Cooking is not allowed except in the residence room. For simple cooking, please use the common kitchen on each floor.

Do you offer laundry service?

  • Coin laundry is on the 2nd floor and is available for 24 hours.

Where is the nearest limousine bus stop to airport?

  • To go to Incheon Airport, you can take KAL limousine in front of Dongdaemun Design Plaza across from Migliore. For Kimpo Airport, limousine bus is available in front of Co’op Residence across from National Medical Center.

Where can i use computer?

  • Free access to computer and printer is available at the business center on the 14th floor lobby, and you may print up to five pages free of charge. The service is available for 24 hours.

Do you have a fitness center?

  • Fitness center is located on the 14th floor (lobby floor) and service hours are from 06:00 to 24:00. Guests must bring their own sports outfits and shoes.

Can i specify a view of room?

  • If your reservation is not a balcony but city view type, you will be additionally charged with 33,000 won.

How can I use telephone in the room?

  • "Press 0 to connect to the front desk. To connect to another room, dial the room number you wish to call. To call outside, dial 99 and the number you wish to call. Your call will be charged."

Do you offer baby equipment rental services in the hotel?

  • Rental items include baby cots, safety guards and strollers. Reservations must be made in advance. If you ask for rental service without making an advanced request, your rental will depend on the availability.

Do you have parking facilities?

  • Parking is available at the rear entrance of the hotel. After parking, please register your vehicle number at the front desk. If the parking lot is full, you may use the parking tower. If you are using the parking tower, please contact the front desk (064-797-000). The parking is free of charge.

How is breakfast served in the hotel?

  • "Breakfast is served from 07:00 to 10:00 at the breakfast room on the 1st floor. You must purchase a coupon at the front desk and the cost is 10,000 won per person. The menu is served as a buffet of Korean and western foods accompanied with bread, juice, fruit, etc.

Do you have a room for the disabled?

  • Some rooms are prepared for the disabled. Please make advanced request at the time of booking.

How can I operate the air conditioner and heater in the room?

  • Hotel Skypark Jeju I uses a central heating system which cannot be used for heating in summer or cooling in winter. You can adjust temperature in the room, and you can also request for a fan or radiator at the front desk.

Where is the nearest tourist attraction?

  • If you take left at the hotel main entrance and walk down one block, there is the famous “Baojian Street.” There you will find densely populated restaurants, bars, stores, etc.

Is there a convenience store nearby?

  • There is a 24-hour convenience store just a minute's walk away.

Where is the closest supermarket?

  • E-Mart and Lotte Mart are located within 20 minutes’ walk or 5 minutes by taxi. Service hours are from 10:00 to 23:00.

Where is the nearest pharmacy where I can buy first-aid medicine?

  • Basic(plasters, ointments, bandages and disinfectants) and thermometers are available at the front desk, but internal medicines are not available. A 24-hour pharmacy is located within 5 minutes’ walk, so we can assist you with drug purchasing if you describe your symptoms.

Where is the post office? (I would like to send goods overseas.)

  • Post office is located within 10 minutes’ walk, and domestic and international mailing and courier services are available. Service hours are from 09:00 to 18:00 and the office is closed on weekends and holidays. For more information, please refer to the front desk.

Where is the exchange office?

  • You cannot use currency exchange service at the hotel, but private exchange offices are available near the hotel. For more information, please refer to the front desk.

Can I rent a current transformer?

  • Rental service is available upon request. Deposit will be charged for the rental and will be refunded upon returning the equipment. (Multi-plugs are installed in the room, but you must use a transformer for 110V products.)

Is it possible to cook in the room?

  • Cooking is not allowed in the room.

Where is coin laundry?

  • You can freely use laundry on the basement level. Refer to the manual for instructions. Detergents may be purchased at the front desk.

Where can i use computer?

  • Business center is located on the 1st basement level where you may access computer and printer.

Do you have a fitness center?

  • 24-hour fitness center is available on the 1st floor.

Where is limousine bus stop in front of the hotel?

  • There is a bus stop on the right within 50 meters from the hotel. You may use bus no. 100 and 600 and it takes about 10 minutes.

I would like to reserve a taxi.

  • We will reserve a taxi upon your request at check-out. Taxi will arrive within 5 to 10 minutes, and advanced request is not accepted.